Returns & Exchanges
At Pearlclam, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit perfectly or meet your expectations, our dedicated team is here to ensure a hassle-free exchange or refund process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing